Communication Skills for Negotiating Settlements

Abenaitwe Jackline

Department of Business Kampala International University Uganda

ABSTRACT

Negotiation is a vital process in various professional and personal contexts, aiming to resolve differences and reach mutually beneficial settlements. Communication serves as the cornerstone of successful negotiations, influencing the effectiveness of discussions, decision-making, and agreements. This paper examines key communication skills essential for negotiating settlements, including active listening, verbal and nonverbal strategies, trust-building, and cultural considerations. Additionally, it examines common barriers to effective negotiation and how to overcome them through strategic communication techniques. By fostering constructive dialogue, negotiators can enhance their ability to reach sustainable agreements that satisfy all parties involved.

Keywords: Negotiation, Communication Skills, Active Listening, Conflict Resolution, Verbal Communication, Nonverbal Communication.

CITE AS: Abenaitwe Jackline (2025). Communication Skills for Negotiating Settlements. Research Output Journal of Arts and Management 4(1):36-40. https://doi.org/10.59298/ROJAM/2025/413640