Integrating Patient Feedback into Personalized Care Strategies

Nyiramana Mukamurera P.

Faculty of Medicine Kampala International University Uganda

ABSTRACT

As healthcare systems increasingly shift toward patient-centered models, the integration of patient feedback into personalized care strategies has become crucial. This paper examines the practical and ethical dimensions of using patient feedback to inform care delivery, aiming to enhance quality, safety, and satisfaction. It reviews the types and methods of collecting patient feedback, including patient-reported experience measures (PREMs), interviews, and social media data. By analyzing case studies and real-world applications, the paper examines how actionable feedback can drive tailored interventions, especially in primary care and surgical contexts. Challenges such as professional resistance, limited resources, and feedback validation are also discussed. Ultimately, this study proposes a structured framework for effectively incorporating feedback into individualized care plans, emphasizing collaborative care, system-level adjustments, and the need for continuous learning. The integration of patient voice not only humanizes clinical practice but also reinforces health equity and outcome effectiveness.

Keywords: Patient-centered care, patient feedback, personalized healthcare, healthcare quality improvement, PREMs.

CITE AS: Nyiramana Mukamurera P. (2025). Integrating Patient Feedback into Personalized Care Strategies. Research Output Journal of Public Health and Medicine 5(2):17-22. https://doi.org/10.59298/ROJPHM/2025/521722