Building Rapport with Clients: Communication Strategies for Lawyers

Asuma Mariita Nchaga

Department of Public Administration Kampala International University

ABSTRACT

Effective communication is crucial for building strong client-lawyer relationships. Lawyers must balance legal expertise with interpersonal skills to foster trust, credibility, and cooperation. This paper investigates key communication strategies, including active listening, verbal and nonverbal communication techniques, and the importance of empathy in legal practice. It highlights how rapport can be developed through an understanding of client expectations, appropriate language use, and body language awareness. By implementing these strategies, lawyers can enhance client satisfaction, improve case outcomes, and establish long-term professional relationships.

Keywords: Legal communication, client rapport, active listening, nonverbal communication, legal professionalism, trust in legal practice, lawyer-client relationships.

CITE AS: Asuma Mariita Nchaga (2025 Building Rapport with Clients: Communication Strategies for Lawyers. Research Output Journal of Arts and Management 4(1):7-10. https://doi.org/10.59298/ROJAM/2025/41710